Latest News

Global Portfolio

During the Weekend from  18.05.2019 from 0800 till 19.05.2019 till 2300 we will update the global portfolio view.

This update will run in two stages:

• Stage 1: 18.05.2019 (0800) till 19.05.2019 (2300) - COMPLETED
• Stage 2: 24.05.2019 between 0800 & 1800 - COMPLETED

This update will improve the graphical view of personal portfolios in the account section.

During this time:

• Registration is active
• Trade is inactive
• Withdraw is inactive

Kind regards

1EX Support Team

New Fees on Trade

The Trading fees on 1EX.TRADE have changed.

New fee structure as follows.

• Taker:   0.5% - 0.25%
• Maker:  0.5% - 0.25%

More information can be found within the Fees section.

Kind regards

1EX Support Team

Maintenance Update

Trading, Deposit, Withdraw and Registration has been activated again.

Our maintenance phase for 1ex.trade has been completed and the following is new or has been updated:

1.  Fixed pairing has been added and now they can be selected from the trade screen. This is to simplify the trade and removes confusion when users looking for a pairing
2.  Fiat Bank, Crypto Capital has been removed as a fiat linked bank. In the future we add a new bank. 
3. Logo has been updated
4. Servers have been moved to new swiss data center and updated
5. Mail service, the mail service has been update to improve the delivery of emails.

Also BTC has been degraded to a secondary currency. The new Main currency is CHBT on 1EX.TRADE.

With this option pairing such as CHBT <-> BTC or CHBT <-> 1EX is available.

NOTE:

On Activation several emails from 1EX.TRADE have been send out, please ignore them, the date was from the 15.05.2019 between 1730 and 1735. This was during activation of the new email service

Refresh Wallet Address:

BTC, CHBT & 1EX Coin have been update on the exchange. Go to  Accounts and go to your Wallet(s) and click on renew icon to create a fresh address for each wallet you have.

Kind regards

1EX Support Team

Maintenance

We are running a Maintenance schedule and upgrade to 1EX.TRADE

During this time the following options are disabled.

• Trading
• Widthdraw
• Registration

The maintenance will be carried out between the 09.05.2019 and 10.05.2019 for 24hrs.

Kind regards

1EX Support Team

Fiat Deposit

We have stopped using the fiat gateway with Crypto Capital.

For this reason "NO FIAT" deposits are accepted to and from Crypto Capital

Kind regards,

1EX Support Team

Currencies

Due the speed and functionality of BTC we decided that BTC will be reduced to a secondary currency in March / April 2019 on 1EX.TRADE.

The main currency will become CHBT in the future. If you are against this decision we would like to advice you to remove your BTC from 1EX.TRADE

Once CHBT becomes the main currency all trade are listed against this currency. 

Kinds regards

1EX support team

Maintenance

Maintenance 

We are running an update to our system, during this time all trades and withdraws are disabled.

Maintenance will take a few hours, from 1900hr on the 15.01.2018 to about 0100 16.01.2018

Kind regards,

1EX Supoprt team

2FA Notice

Dear Traders,

​To increase the security for our traders we ask all traders to enable google 2FA on their account. 

​It is free to get 2FA and can be downloaded from the appropriate app store for your device. 2FA is available for iPhone, Android, Windows, Blackberry, PC's & iPads.  

IMPORTANT: 

As of the 15 November 2017, only withdraws with 2FA enabled will be allowed. This is to benefit your security on your account.

Kind regards,

1EX Support Team

WBB Swap

Information - SWAP HAS ENDED

Please read carfully regarding the planned swap for WBB.

To ensure a smooth swap is given please follow the instruction we have provided.

1. ​Make sure you have an account with 1EX.TRADE (if not open one)
2. If you have no WBB address in your account section on 1EX.TRADE yet please create one for WBB
3. Send your WBB from your local wallet to the WBB account address on 1EX.TRADE
4. When the coins have been confirmed on 1EX.TRADE you can close your local WBB wallet
5. Create also a address on 1EX.TRADE for CHBT
6. Contact user 1EXTRADE-SUPPORT with a personal message at 1EX.TRADE that you want to swap, then we run the swap for you.
   1. ​Join 1EX.TRADE Slack: 1EX.TRADE Slack Channel
   2. ​ Or login at https://1extrade.slack.com

NOTE: Do not send your WBB coins directly to the CHBT address on 1EX.TRADE, if you do your WBB coins are lost and CANNOT be recovered.

We at 1EX.TRADE will carry out the swap on 1EX.TRADE for you and burn the WBB's which have been swapped. Proof of the burned WBB can then be found on:  https://chainz.cryptoid.info/wbb/address.dws?WNg2svm2qApxheBKndKGQ9sRwporvRgRpT.htm​

Trading you can start with CHBT as soon as we enabled trading.

NOTE: Swap will end on 31.10.2017, after this we will not be able to swap WBB. Please ensure you swap your WBB before that time.

Kind regards

1EX Support Team

Slack channel for 1EX.TRADE

1EX.TRADE Slack Channel.

Why not join the free slack of 1EX.TRADE for support and information

Join now: 1EX.TRADE Slack Channel

Slack Name: https://1extrade.slack.com

Kind regards,

1EX Support Team