Resetting Two-Factor Authentication

Resetting 2FA

If you have lost your phone and need to reset two-factor authentication, the process is different depending on the authentication method you chose for your account:

  1. For Google Authenticator, you will need to use the secret code that you wrote down when you set up two-factor authentication. Enter the app and manually add an account using that secret code.

Please ensure you keep your account safe and use 2FA.

Latest News Read more news

1 Jun
We are getting ready for Updates

Hi All,


We are getting ready for the latest update on 1EX.TRADE.


During this time we need to disable the trading functionality.


Withdraws are open but are set with extra approvals so tehy may take a little longer as normal.


Kind Regards


1EX Support Team

4 Nov
Withdraws Active

The Maintenance Work has been completed and withdraws are active again.


Kind Regards,


1EX Support Team

3 Nov
Maintenance

Withdraws are temporary suspended for maintenance.

During this time currency withdraw is not available.


Regards

1EX Support Team